Privacy Policy

Effective Date: 29th June 2026

At Weekly Meals, we value your privacy and are committed to protecting the personal information you share with us. We believe in being transparent about how we collect, use, store, and safeguard your information whenever you visit our website, place an order, subscribe to our meal plans, or interact with our services.

This Privacy Policy explains the types of personal information we collect, how it is used, when it may be shared, and the choices available to you regarding your data. By using our website or services, you acknowledge and agree to the practices outlined in this Privacy Policy.

1. Information We Collect

To provide our meal delivery services and enhance your experience, Weekly Meals collects certain personal information when you place an order, create an account, subscribe to our meal plans, or contact us. This information may include your name, delivery address, email address, phone number, payment details, and any other information you choose to provide.

We may also collect information when you communicate with our customer support team, complete forms on our website, submit feedback, or interact with our services. The information you provide helps us process your orders, improve our services, and deliver a better customer experience. By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.

2. How We Use Your Information

Weekly Meals uses the information we collect to process and deliver your orders, manage subscriptions, process payments, communicate with you about your purchases, and provide customer support. Your information also helps us improve our website, personalize your experience, and develop new products and services that better meet the needs of our customers.

From time to time, we may use your contact information to share updates, promotions, new menu releases, or other relevant communications. You may opt out of receiving marketing communications at any time.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. Information is shared only with trusted service providers when necessary to operate our business, such as payment processing, order fulfillment, and delivery services, or when required by applicable law.

3. Your Rights and Control Over Your Information

At Weekly Meals, you have full control over your personal information. You may request to access, review, update, or delete the personal data we hold about you at any time.

To make such a request, you can contact our customer support team, and we will respond within a reasonable timeframe, subject to any legal or operational requirements that may apply. In some cases, we may be required to retain certain information for record keeping, security, or compliance purposes.

We are committed to ensuring that your personal information remains accurate, secure, and used only in ways that are necessary to provide our services.

4. Data Retention

Weekly Meals retains personal information only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, including providing our services, managing customer relationships, complying with legal obligations, and supporting business operations.

Once personal data is no longer required, it may be securely deleted or anonymized so that it can no longer be used to identify an individual. In certain cases, we may retain limited information for longer periods where required for legal, regulatory, accounting, or security purposes.

We regularly review the data we hold to ensure it remains relevant and is not kept longer than necessary.

5. Website Cookies and Technologies

Weekly Meals uses cookies and similar tracking technologies on our website and digital platforms to improve functionality, understand user behavior, and enhance your overall experience.

These technologies help us analyze website traffic, remember user preferences, and provide more relevant content and offers. They may also be used to support marketing and performance analytics to help us improve our services.

By using our website, you agree to the use of cookies. However, you can choose to manage, disable, or block cookies at any time through your browser settings. Please note that disabling cookies may affect certain features or functionality of our website.

6. Children's Privacy

Weekly Meals services are intended for individuals who are 18 years of age or older. We do not knowingly collect, request, or store personal information from individuals under the age of 18.

If we become aware that we have inadvertently collected personal information from a minor, we will take appropriate steps to delete such information from our records as soon as reasonably possible.

7. Security Measures

Weekly Meals takes the protection of your personal information seriously and uses appropriate technical and organizational safeguards to help protect your data.

We implement security measures such as secure servers, restricted access controls, and encryption technologies where appropriate, particularly for sensitive information like payment details. Access to personal data is limited to authorized personnel who require it to perform their duties.

While we take all reasonable steps to protect your information, no system can be guaranteed to be completely secure. We continuously review and improve our security practices to help protect against unauthorized access, misuse, or disclosure of personal data.

8. Data Sharing and Third Party Services

We respect your privacy and do not sell, rent, or share your personal information with third parties for their own marketing purposes.

However, we may work with trusted third-party service providers to help us operate our business effectively. These may include payment processors, delivery partners, website hosting providers, and other operational service providers who assist in fulfilling your orders and maintaining our services.

These partners are only given access to the information necessary to perform their specific functions and are required to handle your data securely and in accordance with applicable privacy standards.

We may also use aggregated and anonymized data that does not identify individual users for internal analysis, reporting, and business improvement purposes. This helps us understand customer trends and improve our services while protecting individual privacy.

9. Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect changes in legal requirements, operational practices, or improvements to our services.

When significant changes are made, we will take reasonable steps to inform you, which may include updates on our website or other appropriate communication channels. The updated version will always include a revised effective date.

By continuing to use our website and services after any changes are published, you acknowledge and accept the updated Privacy Policy.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how your personal information is handled, you may contact our support team for assistance.

Email: weeklymealsmtl@gmail.com

Phone: 263 993 4647

We will do our best to respond to your inquiry in a timely manner and provide the support you need regarding your data or privacy-related concerns.