Terms & Conditions

Effective Date: June 29th 2026

By accessing or using our website, placing an order, or subscribing to our meal services, you agree to be bound by the following Terms and Conditions. These Terms constitute a legally binding agreement between you, the customer, and Weekly Meals. Please read them carefully before using our services.

By engaging with our services, including browsing our website, placing orders, or receiving our meals, you acknowledge that you have read, understood, and agreed to comply with these Terms and Conditions. If you do not agree with any part of these Terms, you should not use our services.

1. Scope of Services

Weekly Meals provides a meal preparation and delivery service offering freshly prepared weekly meals designed for convenience, quality, and affordability.

While we aim to deliver all orders within the scheduled delivery window communicated at the time of purchase, delivery times are estimates only and may vary. These timelines depend on several operational and external factors, including logistics, weather conditions, traffic, and third-party service providers.

Delivery times should be considered approximate, and Weekly Meals does not guarantee exact delivery times.

2. Who Can Use Our Services

Weekly Meals services are available to individuals who are legally able to enter into agreements and complete payment transactions for the purchase of our meal plans.

By placing an order, you confirm that you have the legal capacity to do so and take full responsibility for the accuracy of the information provided, including delivery details and payment information.

You agree that all information shared during the ordering process is accurate and complete to the best of your knowledge.

3. Delivery Coverage and Service Conditions

We deliver to a wide range of locations across Montreal, West Island, Brossard, Laval and surrounding areas, supported by a network of delivery partners and logistics providers who help ensure timely service.

While we aim to fulfill all orders as scheduled, we reserve the right to accept, modify, or cancel deliveries to certain areas based on operational capacity or service availability.

Delivery coverage may change from time to time depending on demand and logistics conditions.

Customers are responsible for ensuring someone is available to receive the order at the designated delivery location. Weekly Meals is not responsible for orders left unattended after delivery has been completed.

For delivery completion, drivers may leave the order at the doorstep with proof of delivery photo or attempt to hand the order directly to the customer. If the customer is unavailable, the driver may wait for a short period before leaving the order in a safe location.

4. Food Details, Ingredients, and Allergen Information

We are committed to providing clear and accurate information about the meals we prepare, including key ingredients and potential allergens where applicable.

While we take care to maintain consistency in our recipes, ingredients may occasionally vary depending on availability and supplier changes.

We cannot guarantee that any meal is completely free from specific allergens or cross-contact. Customers with food allergies, sensitivities, or dietary restrictions should review meal details carefully before ordering.

We recommend contacting our support team if you have concerns regarding ingredients or allergens.

5. Subscription Plans

We operate on a simple weekly subscription model designed to provide consistent, freshly prepared meals delivered every week.

Customers can choose a meal plan that best fits their needs, with meals prepared fresh each week and delivered according to the selected plan.

Subscription pricing and offers may be updated or adjusted from time to time.

Customers can modify or cancel their meals until Saturday 12:00 PM.

Pause, delivery, or cancellation options apply only to monthly subscription plans, which are not currently available.

6. Customer Conduct and Service Integrity

We are committed to maintaining a safe, respectful, and trustworthy environment for both our customers and team members.

We do not tolerate fraudulent activity, payment fraud, misuse of orders, manipulation of services, or abusive behavior toward our staff or delivery partners.

Any violation of these terms may result in suspension or termination of access to Weekly Meals services.

7. Intellectual Property and Brand Assets

All content, branding, and materials associated with Weekly Meals, including company name, logo, website design, menu content, images, and written assets are the exclusive property of Weekly Meals.

Unauthorized use, reproduction, modification, or distribution of our intellectual property is strictly prohibited without prior written permission.

8. Limitation of Liability

Weekly Meals provides services on a best effort basis and takes reasonable care in meal preparation, packaging, and delivery.

Weekly Meals shall not be responsible for issues beyond our reasonable control, including delivery delays, improper storage after delivery, incorrect customer information, or third-party logistics issues.

We cannot guarantee complete absence of allergens or cross-contact, as meals may be prepared in shared kitchen environments.

To the fullest extent permitted by law, Weekly Meals will not be liable for indirect, incidental, or consequential damages arising from the use of our services.

9. Terms & Conditions Updates

We reserve the right to update, modify, or revise these Terms and Conditions at any time to reflect changes in legal requirements, operational needs, or service improvements.

Significant changes may be communicated through our website or other appropriate notification channels.

Continued use of our website or services after updates take effect means you agree to the revised Terms.

10. Contact and Support

If you have any questions, concerns, or require clarification regarding these Terms and Conditions, please contact our support team.

Email: weeklymealsmtl@gmail.com
Phone: 263 993 4647

Our team is available to assist with inquiries related to your orders, subscriptions, or overall experience with Weekly Meals.